Rework / Repair
Leave a brief note telling us what the rework order is for in the personalization box.
We only use the highest quality of metals in our handcrafted jewelry so that it can stand up to life and works for everyday wear.
A versatile and sophisticated metal with that classic silver look. It is a durable, lightweight, long lasting alloy that is perfect for everyday wear. We use .925 certified sterling silver.
14k Gold Fill
A thick layer of solid 14k gold that is heat and pressure bonded to a center core of high quality jeweler’s brass. With proper care, 14k gold fill can last just as long as solid 14k gold. Gold-filled pieces can still tarnish, but it takes special circumstances for that to happen. Pure gold doesn’t tarnish, so the thick layer of 14k gold on gold-filled pieces prevents tarnishing.
14k Rose Gold Fill
A beautiful pinkish orange metal gets its coloration from the combination of gold and copper used in the alloy. Like 1 gold fill, 14kt rose gold fill is incredibly strong, long-lasting, versatile alloy that makes it perfect for everyday wear jewelry.
14k Solid Gold
A low maintenance, fine jewelry favorite that will last forever. It’s pure gold mixed with other alloys to make it more durable & give it a beautiful hue.
Visit our detailed size guide HERE
With proper care, your jewelry will look like new for years to come! Here are some helpful tips and tricks to keep your pieces looking beautiful.
Storage: Store your jewelry (especially Sterling Silver) in an air-tight container when not being worn. Oxygen, moisture and other chemicals are what will tarnish or dull metals.
If you’re not going to be wearing a piece for a while, don’t leave it sitting out. A small ziploc bag works great!
Tangles: To help prevent tangles, we recommend closing all clasps before storing.
Chemicals: Although our jewelry is swim, sweat and shower-proof we do recommend avoiding prolonged exposure in chlorine, pools, hot tubs and spas.
Cleaning and polishing: If your jewelry needs polishing or begins to dull or tarnish, don’t worry – it can get back to it’s beautiful, shiny self. We recommend these handy dry jewelry wipes, but any jewelry cleaner or a warm water + mild soap bath will work.
Visit our extensive material + care guide HERE
We want to make sure you love your jewelry. That's why we offer returns and exchanges within 30 days of your item's delivery. Our simple returns portal makes it easy to go through the process and end up with the outcome you want.
Click here to start a return.
For exchanges or repair requests please email our Care Team on our contact page.
Rework / Repair
Shipping + Returns
We pride ourselves on getting you your Loveable order as fast as we can. Please allow 4 - 8 business days for your item to be carefully handcrafted and shipped. Non-personalized items will ship faster generally in 3-5 days.
Being intentional with our craftsmanship is always our priority. From using recycled metals whenever possible, to joining the Eco Alliance with our sustainable packaging products that are recycled and/or reusable, we care about our how our business affects the planet.
We will gladly accept any like-new product for return or exchange for any reason as long as it is shipped back within 30 days of receiving it and generating a return label is oh so easy.
Please note: Customized pieces are not eligible for exchangers or returns.
What is Gold Fill?
A thick layer of solid 14kt gold that is heat and pressure bonded to a center core of high quality jeweler’s brass. With proper care, 14kt gold fill will last just as long as solid 14kt gold. Gold-filled pieces can still tarnish, but it takes special circumstances for that to happen. Pure gold doesn’t tarnish, so the thick layer of 14kt gold on gold-filled pieces prevents tarnishing.
Giving a Gift?
Select the "is this a gift" check box on the product page and we can include a handwritten gift note for you. It also alerts us to package your pieces individually as we typically package pieces together to reduce waste.
All of our jewelry pieces are beautifully wrapped in our branded jewelry slide box and/or microfiber pouch with "Love Note" card + other pretty packing materials.
We use hand-stamping to personalize our pieces (not engraving). Each character is created by striking a metal stamp, by-hand, one character at a time. Therefore, letters & numbers will not always be perfectly straight or perfectly lined up. This is a handmade technique and gives each piece its own character.
We create handcrafted jewelry with heart. High quality designs built for your everyday journey to help you feel inspired, confident, and loved. Our designs are crafted with care in our Southern California studio.
From the creation of each handmade piece, to the thoughtful packaging, plus our custom “Love note,” offering special meaning and a deeper connection to each item, we intend for you to feel special with each and every Loveable order.
To further ensure our commitment to spread positivity and give back, Loveable donates 10% of proceeds from specific collections to purposeful non-profits and charities. Learn more about our giving back program.