Shipping + Returns

Shipping

Current Shipping Promotion: Free standard shipping on all domestic orders $35 and over [*Exclusions: Specific Maker items over a certain weight from The Overflow Shop + Splendor Art Studio].

Our shipping costs are calculated by weight and shipping destination. Most all jewelry items ship USPS standard for roughly $4.00 - $5.50 in our protected corrugated shipping box + Loveable branded packaging.

Items shipped from our other CA makers vary depending on the item.

At times we offer free standard U.S. shipping on orders over a certain dollar amount.

We do ship international. Rates will be calculated at check out.

Jewelry Policies

Returns

Send back returns or exchanges – we’ll even cover the return shipping within 30 days. Please note: we can not offer returns or exchanges on personalized merchandise.

Repairs or Resize

Available forever, processed in 2 weeks. Free for 6 months, thereafter price depends on the piece or repair. Best for repairs or size that’s just a little off.

Exchanges

Available for 90 days, processed in 2 weeks. Pay/receive a refund for the difference in price for any other item we sell.

Returns

Available for 30 days, refunds processed in 1 week. If it isn’t love, don’t force it – we’re not about that.

Policies for other Loveable items

In addition to jewelry, we also sell unique handmade items by other CA artisans. Due to the handmade nature of these items, we cannot offer returns on “maker” products. These items are all made to order. If your item arrives damaged or if there is any issue with the quality of the item - we will make it right. Please email our Care Team with your order details and we will be right in touch to handle your issue.