Shipping + Returns
Shipping
Current Shipping Promotion: Free US standard shipping on all domestic orders $75 +.
Our shipping costs are calculated by weight and shipping destination. Most all jewelry items ship USPS standard for a flat rate of $5.50 in our protected corrugated shipping box + Loveable branded packaging.
Items shipped from our other CA makers vary depending on the item.
At times we offer free standard U.S. shipping on orders over a certain dollar amount.
International Shipping
We do ship international. Rate options will be calculated at check out. Please note we do not charge international taxes or duties for your order in advance. Buyer will be responsible for any international taxes or duties that are owed at the time of delivery.
Jewelry Policies
Returns
Send back returns or exchanges – we’ll even cover the return shipping within 30 days. Please note: we can not offer returns or exchanges on personalized merchandise.
Start Your Return + Generate a Label Here
Repairs or Resize
Available forever, processed in 2 weeks. Free for 6 months, thereafter price depends on the piece or repair. Best for repairs or size that’s just a little off.
Exchanges
Available for 30 days, processed in 2 weeks. Pay/receive a refund for the difference in price for any other item we sell.
Returns
Available for 30 days, refunds processed in 1 week. If it isn’t love, don’t force it – we’re not about that.
Policies for other Loveable "Maker" items
In addition to jewelry, we also sell unique handmade items by other CA artisans. Due to the handmade nature of these items, we cannot offer returns on “maker” products. These items are all made to order. If your item arrives damaged or if there is any issue with the quality of the item - we will make it right. Please email our Care Team with your order details and we will be right in touch to handle your issue.